Frequently Asked Questions
Discover the answers to your frequently asked questions about our products.
Which hair types is this product best for?
Our products are designed for all hair types.
What is the shelf life and how should the product be stored?
- Protein: Shelf life is 1 year; store in the fridge at all times (opened or unopened).
- Moisturizer: Shelf life is 1 year; store in a cool, dry place.
- Oil: Shelf life is 1 year after opening; store in a cool, dry place away from direct sunlight and heat (can be stored for up to 2 years if unopened).
How often should I use the products?
- Protein: Use on wash days, ideally twice a month, no more than three times a month.
- Moisturizer and Oil: Apply daily to promote a healthy, hydrated scalp and hair growth.
Will your product guarantee hair growth for stubborn, stunted hair growth?
While our products help promote healthy hair, results vary based on individual needs.
Are your products safe for children?
Yes, our products are safe for children; we recommend usage for children 2 years old and up.
Shipping & Delivery Information
Find the answers to your frequently asked questions about our shipping and delivery.
What are the estimated shipping & delivery timeframes?
- Domestic Orders: 7-10 Business Days
- International Orders: 10-14 Business Days
What are your International Shipping Cost?
- Yes, we offer international shipping. We will cover up to $40 of the international shipping cost.
If your order’s shipping cost exceeds this amount, we will notify you before shipment, and you will be responsible for covering the remaining balance, as well as any applicable duties and taxes.
Which carriers do you use for shipping?
We use UPS, USPS, FedEx, and DHL for shipping.
What are your U.S. Shipping Costs?
- The standard fee is $15 for domestic orders.
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Created For All Hair Types
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Fast Domestic & International Shipping
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Safe for the Whole Family
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Real & Natural Ingredients Only
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