Frequently Asked Questions

Discover the answers to your frequently asked questions about our products.

Our products are designed for all hair types.

  • Protein: Shelf life is 1 year; store in the fridge at all times (opened or unopened).
  • Moisturizer: Shelf life is 1 year; store in a cool, dry place.
  • Oil: Shelf life is 1 year after opening; store in a cool, dry place away from direct sunlight and heat (can be stored for up to 2 years if unopened).
  • Protein: Use on wash days, ideally twice a month, no more than three times a month.
  • Moisturizer and Oil: Apply daily to promote a healthy, hydrated scalp and hair growth.

While our products help promote healthy hair, results vary based on individual needs.

Yes, our products are safe for children; we recommend usage for children 2 years old and up.

Shipping & Delivery Information

Find the answers to your frequently asked questions about our shipping and delivery.

  • Domestic Orders: 7-10 Business Days
  • International Orders: 10-14 Business Days
  • Yes, we offer international shipping. We will cover up to $40 of the international shipping cost.

    If your order’s shipping cost exceeds this amount, we will notify you before shipment, and you will be responsible for covering the remaining balance, as well as any applicable duties and taxes.

We use UPS, USPS, FedEx, and DHL for shipping.

  • The standard fee is $15 for domestic orders.

  • Created For All Hair Types
  • Fast Domestic & International Shipping
  • Safe for the Whole Family
  • Real & Natural Ingredients Only