Frequently Asked Questions

Discover the answers to your frequently asked questions about our products.

Our products are designed for all hair types.

  • Protein: Shelf life is 1 year; store in the fridge at all times (opened or unopened).
  • Moisturizer: Shelf life is 1 year; store in a cool, dry place.
  • Oil: Shelf life is 1 year after opening; store in a cool, dry place away from direct sunlight and heat (can be stored for up to 2 years if unopened).
  • Protein: Use on wash days, ideally twice a month, no more than three times a month.
  • Moisturizer and Oil: Apply daily to promote a healthy, hydrated scalp and hair growth.

While our products help promote healthy hair, results vary based on individual needs.

Yes, our products are safe for children; we recommend usage for children 2 years old and up.

Shipping & Delivery Information

Find the answers to your frequently asked questions about our shipping and delivery.

  • Domestic Orders: 3-5 days
  • International Orders: 1-2 weeks
  • Yes, we offer international shipping.
  • Customers are responsible for additional shipping fees, duties, and taxes.

We use UPS, USPS, FedEx, and DHL for shipping.

We offer free shipping only during sales.

  • Outside of promotions, customers are responsible for shipping costs. The standard fee is $15 for domestic orders and $40 for international orders.
  • If shipping exceeds the base cost, customer will be responsible for the additional fees including duties and taxes for international shipping.

  • Created For All Hair Types
  • Fast Domestic & International Shipping
  • Safe for the Whole Family
  • Real & Natural Ingredients Only